I. General Provisions

These General Terms and Conditions govern the relationship between KASAPI Restaurant ("the Restaurant", "we", "us") and the users ("User", "you") when using the website www.kasapi.bg ("the Website"). By accessing the Website, you agree to these General Terms and Conditions and the Privacy Policy.

II. Services Provided Through the Website

Browsing information about the restaurant, menus, and events;
Making online reservations;
Sending inquiries through a contact form;
Ordering food for home delivery (if such an option is available);
Subscribing to a newsletter with promotions and news.

III. Liability

The Restaurant makes efforts to provide accurate, up-to-date, and complete information, but does not guarantee its absolute accuracy or completeness. We are not responsible for any damages arising from the use or inability to use the Website, unless they are caused intentionally or due to gross negligence on our part. The Restaurant reserves the right to change the content of the Website and/or the General Terms and Conditions at any time without prior notice.

IV. Reservations and Orders

When making a reservation or placing an order, the User agrees to provide truthful information. The Restaurant reserves the right to refuse or cancel a reservation in case of force majeure circumstances, abuse, or false information.

V. Copyright

The entire content of the Website – texts, photos, logos, graphics, etc. – is protected by copyright and may not be used without the explicit written consent of the Restaurant.

Privacy Policy (GDPR)

I. Collection and Processing of Personal Data

The Restaurant collects and processes personal data solely for the purposes of: Confirmation and management of reservations; Processing inquiries; Sending newsletters (after explicit consent); Analysis of user behavior to improve services.

II. Legal Basis for Processing

We process your data based on: Performance of a contract (reservation/order); Legitimate interest (improving the service); Consent (marketing communication).

III. User Rights (under GDPR)

To have access to their personal data;
To request correction or deletion ("the right to be forgotten");
To restrict processing;
To object to processing;
To lodge a complaint with the Commission for Personal Data Protection (CPDP).

IV. Data Storage

Data is stored for a period no longer than necessary for the purposes for which it was collected, unless the law requires otherwise.

V. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction.

Contacts

If you have any questions about these terms or personal data protection, you can contact us at:

📞 Phone: +359 897 777 355
📧 Email: info @ kasapi.bg
📍 Address: Komatevsko Shose Blvd. №141, Plovdiv

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